SHIPPING & RETURNS

SHIPPING AND RETURNS

  1. Countries we don’t ship to-

Afghanistan, Bahrain, Bangladesh, Bhutan, Bonaire, Sint Eustatius and Saba, Chad, Eritrea, Iran, Islamic Republic Of, Iraq, Democratic People's Republic Of Korea, Kosovo, Kuwait, Lebanon, Libyan Arab Jamahiriya, Mauritania, Niger, Pakistan, Palestinian Territory, Qatar, Saudi Arabia, Somalia, South Sudan, Sudan, Syria, Western Sahara, Yemen, Dubai.

  1. Payment Options

At check-out, you will be presented with the following payment options: Visa, MasterCard, American Express, Diner’s Club International and PayPal. All orders are subject to verification and approval prior to shipping.

 In addition, www.gadecosmetics.com gift cards may also be used as a payment option.

  1. USA Delivery Times

Orders are typically delivered within 3-5 business days. Delivery times come into effect the day after you place your order.

  1. International Delivery Times

Orders are typically delivered within 30 business days. Delivery times come into effect the day after you place your order. 

  1. International Duties and taxes

At check-out, you will be presented with the order’s total payment that includes shipping costs but doesn’t include duties and taxes, payable directly to you and vary according to your country of residence.

Note that in case you refuse to release your package from customs, the package will be sent back to us and an additional fee (up to 25$) will apply following shipping and handling.
Once the package arrives we will refund your account, not including original shipping fees or additional handling fees. 

  1. Billing

Your credit card will be billed at the time of the purchase. Your credit card statement will reflect a charge from www.gadecosmetics.com.

  1. Returns Policy

If a product does not meet your standards, only unopened products purchased from www.gadecosmetics.com may be returned for refund within 30 days from the date of purchase.

If you seek to exchange the product, follow the returns policy and then place a new order.

We do not accept returns of products purchased at retail stores.

The original shipping fees, duties, and taxes are non-refundable.

For all returns and exchanges, the customer is responsible for the return shipping and handling fees.

Return your packages to the following address-

120 Nassau Avenue, Inwood NY, 11096 USA

 Attn: Robin Slomin/Danya

Once the products have been sent out to us, please send by via email a confirmation or receipt from the delivery company. We will then be able to proceed with your refund.

Returns are typically processed within 7-10 business days from the date the return is received.

Refund amounts for merchandise will be credited to you in the same currency as your original order. Original shipping fees, duties, and taxes are non-refundable.